Delivery Terms & Conditions

Shipping rates – United Kingdom

We have selected several reputable courier services to deliver your parcels. The couriers we have chosen offer quick reliable services to get your parcels to you safely and timely at a reasonable cost. Once your address details have been uploaded to their server, you will receive an email or/and an SMS with a delivery slot. You will then have the ability to change the delivery slot to suit your needs.

Domestic Shipping

Mainland UK All Areas

Royal Mail Tracked / DPD – £2.99 (orders under 2kg) 3-5 working days

Royal Mail Tracked 24 / DPD £3.99 (orders over 2kg) 3-5 working days

1-2 Working Day Service – £4.99

Domestic Free Shipping

UK Mainland (2-5 working days) – Orders over £37.00

Isle Of Wight (2-5 working days) – Orders over £37.00

Scottish Highlands & Islands (2-5 working days) – Orders over £37.00

Northern Ireland (2-5 working days) – Orders over £37.00

Isles Of Scilly, Isle Of Man (2-5 working days) – Orders over £37.00

Channel Islands – (3-5 working days) – Orders over £37.00

Free Local Pickup

We offer local free local pickup for customers who live near to us, which can be collected from our warehouse in Christchurch, Dorset. Details of our address for collection can be found here.

Orders are normally available for collection 24 hours after being placed. Please have your order number handy when coming to collect, so that we can find your order faster. Upon arrival please call 01590 718383.

Domestic Shipping

Please use the shipping calculator on the basket page.


Royal Mail



International Free Shipping

* Temporarily disabled. Apologies for any inconvenience.

Latvia, Portugal  (5-6 working days) – Temporarily Unavailable

Italy, Lithuania, Slovakia, Spain, Sweden (5-7 working days) – Temporarily Unavailable

Bulgaria, Croatia, Estonia, Finland, Greece, Romania (5-7 working days) – Temporarily Unavailable

Belgium, Czech Republic, Germany, Luxembourg, Netherlands, Poland (3-5 working days) – Temporarily Unavailable

Ireland, Austria, Denmark, France, Hungary, Slovenia (4-5 working days) – Temporarily Unavailable

Our courier services do not deliver on weekends or bank holidays so any orders made on Friday before 13:00 will be delivered on the following Monday and any orders made before or on a bank holiday will not be delivered until the following days.