Christmas Opening Hours & Delivery Times
Our websites will be open for ordering throughout. Please see our office opening hours below.
Last order date to receive before Christmas with the Free Delivery Service December Monday 15th
Last order date to receive before Christmas on the 1-2 Day Delivery Service December Friday 19th
Office Opening Times
24th December – OPEN UNTIL 12.30
25th December – CLOSED
26th December – CLOSED
27th December – CLOSED
28th December – CLOSED
29th December – OPEN
30th December – OPEN
31st December – OPEN UNTIL 12.30
1st January 2026 CLOSED
2nd January 2026 OPEN
Shipping rates – United Kingdom
We have selected several reputable courier services to deliver your parcels. The couriers we have chosen offer quick reliable services to get your parcels to you safely and timely at a reasonable cost. Once your address details have been uploaded to their server, you will receive an email or/and an SMS with a delivery slot. You will then have the ability to change the delivery slot to suit your needs.
Domestic Shipping
1-2 Working Day Service – £5.99
Domestic Free Shipping
UK Mainland (2-5 working days) – Orders over £39.00
Isle Of Wight (2-5 working days) – Orders over £39.00
Scottish Highlands & Islands (2-5 working days) – Orders over £39.00
Northern Ireland (2-5 working days) – Orders over £39.00
Isles Of Scilly, Isle Of Man (2-5 working days) – Orders over £39.00
Channel Islands – (3-5 working days) – Orders over £39.00
Free Local Pickup
We offer local free local pickup for customers who live near to us, which can be collected from our warehouse in Christchurch, Dorset. Details of our address for collection can be found here.
Orders are normally available for collection 24 hours after being placed. Please have your order number handy when coming to collect, so that we can find your order faster. Upon arrival please call 01590 718383.
Domestic Shipping
Please use the shipping calculator on the basket page.
Tracking
International Free Shipping
* Temporarily disabled. Apologies for any inconvenience.
Latvia, Portugal (5-6 working days) – Temporarily Unavailable
Italy, Lithuania, Slovakia, Spain, Sweden (5-7 working days) – Temporarily Unavailable
Bulgaria, Croatia, Estonia, Finland, Greece, Romania (5-7 working days) – Temporarily Unavailable
Belgium, Czech Republic, Germany, Luxembourg, Netherlands, Poland (3-5 working days) – Temporarily Unavailable
Ireland, Austria, Denmark, France, Hungary, Slovenia (4-5 working days) – Temporarily Unavailable
Our courier services do not deliver on weekends or bank holidays so any orders made on Friday before 13:00 will be delivered on the following Monday and any orders made before or on a bank holiday will not be delivered until the following days.