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Technical Assistant

Full Time   |   Christchurch
We are a growing organic wholefoods business supplying both consumers and trade customers. We are looking for a Technical Assistant to support our food quality, safety, and compliance activities. This is a hands-on technical support role, ideal for someone with experience in food technical or quality environments who enjoys working with specifications, supplier documentation, Coa's, SOP's, PCR's and quality systems.
RESPONSIBILITIES
Creating, reviewing, and maintaining product specifications

Requesting, checking, and issuing Certificates of Analysis (COAs)

Supporting and maintaining the supplier approval system

Preparing, updating, and controlling technical documentation (SOPs, PCRs, policies, records)

Supporting completion and upkeep of food safety and quality systems

Trending and reporting customer service and quality issues

Supporting complaint investigations and corrective actions

Maintaining accurate technical files and document control

Liaising with suppliers regarding technical and quality information

Providing general technical support to the wider business as required
REQUIREMENTS
Experience in a food technical, quality, or compliance role (e.g., Technical Assistant, QA Assistant, Technical Administrator)

Understanding of food safety systems (SALSA, BRC, HACCP, supplier approval, specifications, traceability)

Comfortable working with documentation and detail

Organised, methodical, and able to manage multiple tasks

Confident communicating with suppliers and internal teams

Good working knowledge of Microsoft Office

Interest in organic food, ingredients, or health foods (desirable)

Food-related degree or qualification

Experience with audits, SALSA, BRCGS, or similar standards

HACCP training

Experience working with raw materials or ingredients
WHAT WE CAN OFFER
A dynamic and fast-paced work environment.

Career growth and development opportunities.

A supportive team and collaborative workplace culture.

Competitive salary and benefits package.

Free organic food

Free parking
WHAT NEXT?
If this role sounds like it could suit you, we would love to hear from you. Simply complete the form below and we will get back to you as soon as possible.
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